Oops! We couldn’t find any results...
Problem
Ineffective communication costs US companies $1.6T/year
How often have you received a marketing email that feels generic and robotic? Or tried to reply to a promotional message only to get an automated “Do Not Reply” response? Worse, when you actually need support, you're stuck waiting on hold, repeating your issue to multiple customer service reps, or getting transferred between departments that don’t talk to each other.
Customer communications are broken because they rely on generic templates and can't handle one-on-one relationships at scale.
The result is a disjointed, frustrating customer experience that leads to massive churn.
About TruAgents
With AI agents that communicate personally with customers at scale, we fix this.
TruAgents is the AI-native communications platform enabling companies to deploy AI agents that autonomously engage and service customers.
Businesses can create AI agents that know their customers and products perfectly and speak with their brands' unique voice. These agents will execute marketing campaigns, writing individual emails and SMS messages to each customer. They can onboard new customers, reengage inactive customers, or instantly respond to inbound customer service emails — no human intervention needed.
Increasing engagement up to 5X
Product
An AI agent platform that makes every customer interaction feel more human
We're redefining what's possible in the world of customer communications:
Capabilities
TruAgents enables previously impossible, personal, two-way marketing at scale
The TruAgents platform is a comprehensive customer engagement suite built for marketers, enabling:
Agents speak over 50 languages and communicate individually with every customer.
Personalization is automatic and compounding as AI agents learn more about each customer, remembering all prior interactions across all channels and campaigns.
Integrations
TruAgents leverages the best Generative AI models and integrates new models as they emerge
We give businesses a choice of the top open-source and closed-source AI models, including OpenAI’s GPT suite, Meta’s Llama, and DeepSeek. We support new models as they emerge, ensuring companies always have access to the best AI models anywhere.
AI agents even explain their thinking at every step for full transparency and explainability.
Integrations with existing CRMs, ESPs, and marketing systems enable onboarding in minutes
Business model
Usage-based SaaS pricing with agency services option
Plans start at a fraction of the cost of a single junior marketer or customer service agent.
New plans with pay-as-you-go pricing will launch in the coming months.
Traction
Platform launched, 4 clients signed, and $1M+ in the pipeline
We started by interviewing more than 50 marketing and customer experience executives, then built the core platform and onboarded enterprise clients through a high-touch process — securing 4 customers and a $1M+ pipeline.
Soon, we’re introducing a streamlined self-service onboarding flow, making TruAgents accessible to SMBs — unlocking a larger market and accelerating scalable growth.
Competition
Legacy marketing platforms weren’t built for AI-powered conversations
Traditional email and marketing platforms are stuck with pre-AI paradigms, which only support one-way, template-based communications and treat every channel as a separate silo.
Their legacy systems and technical debt make it difficult and expensive to adopt generative AI for truly personal, interactive, omni-channel communication.
Market
AI agents are the new customer interface
Autonomous AI agents will unify customer service and marketing — building relationships with customers across all channels.
Companies currently send 33 trillion marketing emails and handle over 265 billion customer service interactions each year — a market worth over $500B.
But there's an even bigger opportunity. As our AI agents become capable of learning independently and deciding when and how to interact with customers, they will compete for the $1.1T companies spend on marketing and sales employee salaries globally.
Funding
Self-funded to date with plans to accelerate growth
We've built TruAgents with our own capital, proving the market with signed contracts and a $1M+ pipeline. Now, at an inflection point, we’re opening this opportunity to friends, family, and individual investors ahead of a venture round. Your investment will help us scale — expanding integrations, adding new channels, and accelerating growth.
Vision and strategy
We’re building the omni-channel AI agent platform that makes every customer interaction feel more human
For decades, the scarcity of labor and intellectual resources has forced businesses to prioritize scale over personalization.
We've all experienced the outcomes — spammy marketing emails from "no reply" mailboxes, frustrating customer service calls, and feeling like companies just don't care.
TruAgents changes that.
TruAgents will power seamless customer relationships across email, SMS, phone, and chat — dissolving the artificial silos between marketing and servicing to create a unified, personal customer experience.
The future of customer experience is here. TruAgents is building the platform to bring it to every business.
