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Solvpath Announces Integration with Sticky.io Allowing Br...
Yahoo
·
May 18, 2022
Solvpath, an innovator in AI-driven, self-service customer support, today announces its finalized integration with sticky...
Problem
Customer support is broken
Solution
Automated Omni-Channel Customer Support
Solvpath's AI-powered, visual self-service experience provides customers with a simple and intuitive way to resolve basic and complex support requests on their own.
Solvpath’s visual self-service technology allows users to create a tailored customer journey—curated to each step in the support funnel.
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We can understand visual information in an instant
Our brain is made for visual processing
AI Visual support is the next big frontier in customer service. Adding visual elements to digital interactions is proven to increase customer satisfaction, increase transaction conversion, grow trust, and build lifelong customer loyalty.
Product
Unlock the power
of AI Visual Support
Support journey examples
Traction
Performance and control drive our rapid development
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Scaling on the biggest ecommerce,
SAAS, and digital subscription platforms
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Metrics |
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Customers
Satisfied clients customize their support paths to resolution, visually
The future of customer support
The popularity of AI driven, self-service support is growing and becoming the first choice among customers and businesses.
Now that customers are more digitally empowered, with access to smartphones and stronger internet connections, they’re comfortable doing things independently.
Indeed, many people became accustomed to this model during 2020, with the pandemic pushing people who hadn’t experimented with self-service options before.
Overwhelmingly, the response to self-service solutions is positive. Approximately 67% of customers say they prefer self-service over speaking to company representatives. A further 75% believe self-service is fast and convenient.
Business model
Subscription plans for all business sizes
Solvpath is built on tiered recurring revenue, with additional charges based on session quantity, phone usage and premium features.
How Solvpath helps
Average cost per interactionSolvpath alleviates call center demand by up to 75%, saving on customer support costs while providing quicker resolutions, better customer experience, improved performance and detailed data and insight.
Market
Massive opportunity size
Ecommerce, Digital Subscriptions and B2B SAAS businesses are growing fast and need better support and retention.
Competition
Why compete?
Solvpath completes.
Vision and strategy
$14M+ total ARR by 2025*
Funding
Raising capital to fuel growth
$125K founder contribution to date and profitable
Founders
Deep marketing and tech experience fuel our success
Summary
Engaging customers with smart visual support
Solvpath is the future of customer support. Our platform fuels truly predictive customer service AI with each customer resolution — improving performance and customer satisfaction.
