Deal highlights

• Over the past 4 years Pigeonly became the largest independent prison services provider
• Connecting 100k + prison inmates on the Pigeonly platform
• Secured $5M in VC funding from well known Silicon Valley investors
• Saving families over $8MM in predatory phone fees
• 10,000+  active subscribers
• $175k+ in monthly revenue
• Backed by Y Combinator, 500 Startups, Social Capital, Kapor Capital, and others

A $4 Billion Problem

Almost 10% of the American population (or 27 million people) have at least one friend or family member that is currently serving time in a US prison or jail. This group collectively spends over $4 billion per year financially supporting their inmate.  Not only is the cost too expensive for most Americans to afford,  it is also overcomplicated and inconvenient to maintain regular communication with their incarcerated loved one.

Data Powered Solutions for Inmate Services:

Pigeonly is the leader in providing families with easy to use, low-cost inmate communication services, disrupting the predatory billion dollar prison inmate services/communication industry.

We provide people with a simple to use consumer facing website that allows subscribers to search, find and send printed photos, letters, greeting cards, postcards and even online articles right from any cell phone, tablet or computer with a few clicks of a button. We also provide a low cost VoIP phone solution for expensive prison phone calls.  Our proprietary technology, Haystac™, is the underlying technology that allows us to identify inmates across any Federal, State or County penal system.

How Our Core Intellectual Property Works:

Haystac™

The core of our business is an inmate API called Haystac™ which searches and organizes thousands of Federal, State, and County records per day; extracting the information needed to identify and determine the location of 1MM + inmates across 17K prison facilities in real time. 

This makes it possible for our users to easily search, find and connect with their incarcerated loved one using one or all of our 6 consumer facing products.

Subscription Business Model:

We’re tackling a $4 billion market comprised of all related inmate services. Unlike our competitors, we are an independent service provider not reliant on having contracts with prison facilities. This allows us to stay mission focused while meeting the needs of our subscribers (the family and friends of prison inmates).  

We have a subscription business model which allows customers to subscribe to one of three plans based on their unique needs and how often they communicate with their inmate. On average our subscription profit margins are 60-80%, and our goal is to reach 250k subscribers over the next 24 months, with a target of $40 Million in gross revenue.

• “Choose 2” Plan
  For $7.99/month subscribers can choose any 2 of our 6 services.

• “Choose 4” Plan
  For $14.99/month subscribers can choose any 4 of our 6 services.

• All Access Plan
  For $19.99/month subscribers get access to all 6 services.

Our Customers

Business Traction

Consistent year-over-year growth since 2013

With subscribers in over 88 countries we've built a reputation by helping families stay connected during the most difficult times in their lives, providing the support studies confirm aid prisoners post-release outcomes and lower recidivism rates.

Since launch, Pigeonly has maintained constant and steady revenue growth with subscribers in the US and internationally. Revenue growth has been an average of 20% year-over-year since 2013.

“The above projections for 2018 are based on the Company’s historical data and rely solely upon the management’s judgement. No third party has assisted with these projections and investors should not rely on them as they are merely a type of forward looking statement.”

Our future plans are focused on expanding our footprint beyond the Federal prison system to the 1.8 million inmates that are in State prisons and country jails. Our plan also include introducing a payments product that will allow families to to send their inmate money for little to no cost, a solution to the high money transfer fees.

• Pigeonly now supports every Federal, State and County jail in the United States, over 17k facilities.
• We process over 2 million phone minutes and ship over 100k photos per month

• We are expecting an 50% increase in our daily subscribers and revenue in 2018

A letter from the founder...

Hello, it’s important that you know how passionate I am about providing families with an affordable, easy way to stay in touch with an incarcerated loved one.

It was my entrepreneurial spirit that often led me to new opportunities, I started and sold my first company when was 19 years old. However it was also my desire to attain the American dream on my terms that took me down the wrong path and at 23  I was sentenced to federal prison for the illegal distribution of 3,000 kg of marijuana. 

It was this life changing experience that showed me first hand how difficult and expensive it was to stay connected with my family and friends on the outside and how inmates in isolation led to higher recidivism rates, negatively impacting communities.  With no other options I decided to build a solution that would positively affect the lives of people no one else was paying attention to — inmates and their families. The idea of Pigeonly was born.

Today, (5 years later) we have customers in 88 countries and have grown Pigeonly into one of the country’s largest independent inmate services providers, saving families over $2 million a year in high phone fees. Needless to say, we’re excited about the new products we plan to introduce and the heights we’ll reach in the future. My team and I are always looking forward but are also extremely proud of what we have built and accomplished to date.

I’ll always be humbled by our beginnings and, more importantly, by people like you who make a choice to use and invest in Pigeonly and the impact we'll continue to make.