Ample Foods · Existing customers - Help us... — Republic

Ample Foods Updates

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<p>Hey everyone!</p><p>With the campaign in the rear-view mirror, we're now quickly executing our plan to take the company to the next level! </p><p>One essential aspect to Ample's growth is our ability to make quality, data-driven decisions.</p><p>To that end, <a href="https://ample.typeform.com/to/lbvclW" rel="nofollow">we just sent out a survey</a> to further understand our existing consumer base in order to improve our product, positioning, content strategy, and community. The data from this survey will allow us to significantly hone our focus, and dramatically accelerate our R&D and marketing efforts.</p><p><strong>If you are an existing Ample customer, we'd greatly appreciate you spending 8-10 minutes <a href="https://ample.typeform.com/to/lbvclW" rel="nofollow">to take this survey</a>. Your perspective really does help!</strong></p><p>Thanks for your help furthering our mission to bring optimal nutrition to the world.<br><br>PS: Republic is still finalizing the investment and hasn't distributed your emails. In a couple weeks when they do, I plan to send you all the survey related to your perks.</p>

May 27

2020

Existing customers - Help us accelerate growth with this quick survey

Hey everyone!

With the campaign in the rear-view mirror, we're now quickly executing our plan to take the company to the next level!

One essential aspect to Ample's growth is our ability to make quality, data-driven decisions.

To that end, we just sent out a survey to further understand our existing consumer base in order to improve our product, positioning, content strategy, and community. The data from this survey will allow us to significantly hone our focus, and dramatically accelerate our R&D and marketing efforts.

If you are an existing Ample customer, we'd greatly appreciate you spending 8-10 minutes to take this survey. Your perspective really does help!

Thanks for your help furthering our mission to bring optimal nutrition to the world.

PS: Republic is still finalizing the investment and hasn't distributed your emails. In a couple weeks when they do, I plan to send you all the survey related to your perks.

The comment you're trying to see no longer exists.

almost 4 years ago

Updates?

almost 6 years ago

Hi Connor, I am one of your Investors from your first round. Do we ever receive any updates about what is going on? I have never received any communication about the investment.

6 years ago

It's been 2 months since the above update, the investment is finalized, no perks or communication from the company. Hey Connor, what's happening with your company?

@timothy-zerger you should have received emails on June 26, June 29, and July 17 to take these surveys. If you didn't receive these emails, you can just shoot help@amplemeal.com your email so that Leo can add you to the list. Also, you can expect to receive an investor update next Monday sent to that same email. Thanks!

6 years ago

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6 years ago

6 years ago

Were the emails sent out for people to receive their perks?

@larry-clinkscale-jr yes. they were, on June 26, 29, and July 17 to take these surveys. If you didn't receive these emails, you can just shoot help@amplemeal.com your email so that Leo can add you to the list. Thanks!

6 years ago

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6 years ago

6 years ago

After being an investor and a customer for 6 months now I had some additional thoughts on taking ample to the next level:

1- Subscriptions: if someone does not create an ample account but starts a subscription service, there is an email link sent to them to manage their subscription. If that link is ever lost or email deleted there is not an easy way to manage the subscriptions. This can feel like a bit of a trap as it can be hard to manage the subscription this way, especially if it is a new customer try things out.

2- Shipping: There is a significant delay in shipping from when an order is placed. For example, a 27 June conformation notice with a shipment notice on 30 June is actually delivered on 17 June. Making it nearly 3 weeks before someone receives product. I understand you’re not an amazon but anything longer that 2 weeks is unreasonable and lowers satisfaction of the service as it has been so long many people may have forgot they even ordered.

3- Notification of item not in stock: When orders are placed of two or more and one item is not in stock, there is a shipment of one item and the email notices say “on the way” but nothing about being a partial order. The customer can email to get an explanation but why not be clearer and keep the customer informed. This concern can be compounded with the long 3-week ship time mention above.

4- Price point: Need to find a way to reduce your price by 35%-45% consistently. Right now, a 600-calorie keto pack is going for ~$10-$8 a bottle. While this product is higher quality that just a run of the mill keto drink, it is still a high price for the average consumer. A better price point would be ~$6-4 for a 600-calorie keto bottle.

Hope you will consider these recommendations.
Matt

@matt-trenka I appreciate these thoughts! Thanks!

6 years ago

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6 years ago

6 years ago

Hello, Has Republic finalized the investment and distributed our emails? Have you sent out the survey related to our perks?

FYI, I'm enjoying a little ample with coffee right now.

@doug-hawxhurst great to hear! Yes they were, on June 26, 29, and July 17 to take these surveys. If you didn't receive these emails, you can just shoot help@amplemeal.com your email so that Leo can add you to the list. Thanks!

6 years ago

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6 years ago

6 years ago

Thanks for the opportunity to invest, I'm
Going to order some ample soon.

6 years ago

I'm not a customer I'm a investor

6 years ago

Thank you for the opportunity to invest into Ample Foods!

6 years ago

On 5 March I committed $500.

On 19 May I received a email saying "If you qualify for any of these perks, the survey we send in a couple weeks will also ask for your preference for perk options, and the best address to send perks to. Please fill out this survey to receive your perks."

On 27 May I received email with a survey. that offer 20% off I was expecting an Ample 12 pack or bulk canister of your choice.

How do you select your perks?

View 3 more replies

@matt-trenka Same

6 years ago

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6 years ago

Hey Matt and Tomaž,

The survey that was sent was not the investor perk survey--it was a marketing survey. As I mentioned in this May 27 update, since Republic is still finalizing your investment, I don't have all of your emails and can't send a perk survey yet.

I'll send the perk survey as soon as Republic finalizes paperwork and give me your emails, likely in a week or two.

Hope that clarifies!

Connor

6 years ago

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6 years ago

@connor-young Yes, thank you for clarifying.

6 years ago

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6 years ago

@matt-trenka great. In retrospect, I could have been more clear. Thanks for your patience!

6 years ago

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6 years ago

@connor-young I claimed my ample investor perk from the survey you sent on 26 Jun. I'm moving soon and i'm concerned that I will not receive my perk. When are you expecting the perk to ship?

6 years ago

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6 years ago

@connor-young I have not yet received the investor perk survey.

6 years ago

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6 years ago

6 years ago

Great! Thanks Connor.

6 years ago

Thanks for the update! Enjoy your happy day keep smiling life is Awesome!

6 years ago

This product taste great. I've only had the berry. But love it thanks for making this product
I am a new customer and investor.

6 years ago

Thanks for the update! It's very helpful and engaging to receive insights and updates. I am new investor and long time customer. Looking forward to growing with you!!!

6 years ago

Awesome!! Love, love it!!!
Thanks for the update here, Connor! Any way we can help you grow, give any good/bad feedback or make introductions will always be helpful I know.

6 years ago

Thanks for the up-date, Connor ! I am not a customer; but, I am an investor ! Congrats on surveying your customers - they are an excellent source of info, and certainly can provide valuable insight and direction !

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