Yet fashion retailers spend over $35B every year creating and managing multiple sizes.
As a result, retailers suffer from low conversion rates and high costs due to returns from imperfect fits, while shoppers have to go through a frustrating multi-step process to achieve their ideal fit.
Instead of traveling to a local tailor, now shoppers get their outfits tailored right in the store within minutes. Perfect fit guaranteed within 48 hours.
Our next gen tailoring services upgrade the traditional tailoring experience in these ways:
Shoppers get fitted right in the dressing rooms with Hemster’s proprietary, patent-pending RulerSticker in under a minute by the store associates.
RulerSticker allows anyone to accurately fit the shoppers, even without prior tailoring experience.
All orders are processed within 48 hours
Average Order Value has jumped over 2x within six months
Shoppers have used Hemster, with 99% accuracy rate
Expanded from one pilot mall partnership to three live locations in ten months
Launched in-home services with premium residential property groups
Increased the monthly sales for retailers by 15% on average
Major retail property groups, who control over 90% of flagship malls in U.S., are Hemster customers.
Through these property groups, Hemster serves premium retailers such as Michael Kors, Club Monaco, and Reformation.
Hemster is also partnering with top residential property groups including Greystar, Crescent Heights, and Maximus, to expand our services to luxury apartments.
By streamlining the tailoring process, Hemster creates an arbitrage between what we charge customers (retailers and shoppers) and what we pay the tailors.
Our revenue streams come from providing our tailoring services at retail locations and residential properties.
Average Order Value: $60+
Order Cost (tailoring and transportation): less than half.
We have extremely low marketing and user acquisition cost due to strategic business partnerships (retailers, residential properties, malls)
For In-Home services, we charge an additional $15-25 fitting fee to help protect our order margin.
Premium retailers such as Nordstrom, Bloomingdale’s, Men’s Wearhouse, and Armani group spend over $500M every year to offer full suite of complementary alteration services. Individual brands such as EXPRESS, J.Crew/Madewell, Gap group, and ZARA have more difficult time offering consistent services through local tailors.
With Hemster, both types of retailers can enjoy streamlined in-store tailoring services with guaranteed consistency in quality and rates across nation. From our initial pilot, retailers saw a 15% increase in their monthly sales once they started offering Hemster service to the shoppers. Through our partnership, we will cover 7,000 retail stores across 400 mall locations, serving 1M shoppers every year.
Hemster can lower return cost for retailers drastically, through our proprietary Perfect Fit data that are initially collected during brick-and-mortar services.
With our data and nationwide tailoring services, all retailers can 1) Recommend the closest size for individual shoppers, and 2) Customize the ready wear sizes to the shoppers’ specific perfect fit measurements.
Hemster is the first mover in this market with scalability and accuracy. With our proprietary, patent-pending RulerStickers and localized supply chain of master tailors, Hemster is able to expand our services to new partners and new regions.
Hemster has raised a $150,000 pre-seed round in Dec 2017 from XRC Labs and strategic angel investors.
Our first market in San Francisco was a proven success. Now we are ready to replicate our success in other markets for rest of the year with our strong partners.
If we reach our stretch goal of $400K, we will accelerate our launch schedule into new markets where retailers and mall locations are already waitlisted. With the funds raised, we will hire regional teams (regional director, operational manager, fitters) for New York, Chicago, Texas, and Florida to accelerate our national expansion.
Allison has actively pursued her entrepreneurial passion since her time at Berkeley, where she launched her first company. Prior to Hemster, she was a director of monetization at IOT startup Peel, where she grew the revenue from $20,000 to $10M in less than 18 months.
She has been selected to speak at Shoptalk, the retail industry’s largest conference, to showcase Hemster. She was also on a panel to discuss Retail Innovation at ICSC in the spring.
Paul Raffin (Retail Executive) - Advisor
Paul Raffin is an internationally-known C-Suite executive, with over forty years of experience managing consumer goods businesses across a wide spectrum of the Fashion Industry spanning department store retail, direct-to-consumer, vertical specialty retail, and luxury. Ruffin has held CEO, President or Division President roles at The Frye Company, Li & Fung USA-Mens, Kids and Entertainment Licensing Group, Frette, DZ Trading, Express, J. Crew, and Gant as well as Board roles with dELiA*s and Rosie Pope.
Bebe Chueh (Marketing Executive) - Advisor
Bebe Chueh is a co-founder and partner of Atrium LLP. With experience as a litigator and also having started her own company, AttorneyFee, which she sold to LegalZoom, Bebe understands what startup businesses need in terms of legal services at every stage.
Together we can bring personalized sizes to every shopper, so you don’t have to pick from small, medium or large.
Thank you for your support!
$5,000,000
The maximum valuation at which your investment converts
into equity shares or cash.
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0%
If a trigger event for Hemster occurs, the discount provision
gives investors equity shares (or equal value in cash) at a reduced price.
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$1.07M
Hemster must achieve its minimum goal of $50K before the deadline. The maximum amount the offering can raise is $1.07M.
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Crowd SAFE
A SAFE allows an investor to make a cash investment in a company, with rights to receive certain company stock at a later date, in connection with a specific event.
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